Using Referers
- Open Referrers in the admin Marketing and Monitoring area.
- Select a site from the sites available to your current actor.
- Choose a reporting window. Use Custom dates only for dates within the 400-day daily retention period.
- Select Apply filters to load the report, or Refresh report to clear the current cached result under a short refresh lock.
An unavailable report indicates that the counter tables could not be queried; it does not expose the underlying database error. Empty results mean that no successful referral-bearing HTML page requests were measured in the selected window.
The dashboard’s Top referral sources widget uses the same site scope and last-30-day window. Its View all link opens the full report.
Troubleshooting
Section titled “Troubleshooting”| What you see | What it means | What to do |
|---|---|---|
| The report is unavailable | The counter tables could not be queried | Check database connectivity, package migrations, and the Referers health check |
| The report is empty | No successful referral-bearing HTML page requests were observed in the selected window | Check the window and remember that missing headers, cache/CDN bypasses, and static exports are outside this report |
| The Referrers page is missing | The package is not installed or the actor lacks the view permission | Confirm installation and grant View:RefererPage within the existing site scope |